Terms of Service

Last updated: December 2025

1. Agreement to Terms

By accessing or using the Brynnie B's website and purchasing our products, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Products and Orders

Product Descriptions: We make every effort to display our products accurately. Colors may vary slightly due to monitor settings.

Custom Orders: Custom orders are made-to-order based on your specifications. We will confirm details and provide a quote before production begins.

Availability: All orders are subject to availability. We reserve the right to refuse or cancel orders if necessary.

3. Pricing and Payment

All prices are listed in US dollars. Payments are processed securely through PayPal. By completing a purchase, you agree to pay the listed price plus any applicable shipping charges.

4. Shipping and Delivery

We ship within the United States. Delivery times vary based on location and shipping method selected. Brynnie B's is not responsible for delays caused by shipping carriers.

5. Returns and Refunds

Standard Products: We accept returns of unworn, undamaged items within 14 days of delivery. Contact us to initiate a return.

Custom Orders: Due to the personalized nature of custom orders, they are non-refundable unless there is a defect in materials or workmanship.

Refund Processing: Refunds will be processed to your original payment method within 5-7 business days of receiving the returned item.

6. Pet Safety

Our products are designed for supervised use. Always ensure proper fit and monitor your pet while wearing any accessory. Remove accessories if your pet shows signs of discomfort.

7. Intellectual Property

All content on this website, including images, designs, and text, is the property of Brynnie B's and may not be reproduced without permission.

8. Limitation of Liability

Brynnie B's is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Continued use of the website after changes constitutes acceptance of the new terms.

10. Contact

Questions about these Terms? Contact us through our Contact page.